Operational Evaluation Services
Clients often call on us for our highly qualified evaluation and analysis of their business. Whether it’s to assess a single aspect, such as reviewing their sales and marketing team, or an entire operation, our collaborating specialists have the experience required to fully evaluate every situation and make recommendations for adjustments that can improve profitability or maintain success. Services include revenue and expense benchmarking, competitive positioning, management, staffing reviews, internal control assessments, pricing strategies, marketing plans, guest satisfaction, operating costs and financial results.
Local knowledge is an essential component of any project. With infinite variables, it’s easy to make assumptions that could potentially compromise even the best laid plans. We make sure we know everything about the local scene before we begin to plan a project. We avoid disappointments by tailoring the offering to the target market as accurately as possible. Our team prides itself in it’s ability to take a global concept and adapt it to local trends.
Total Hospitality Solutions
As markets evolve, so do our services. We have four divisions, enabling us to offer a comprehensive range of specialist skills, covering creative consulting, development, hospitality and project management. Our approach is based on listening carefully to our clients needs to ensure tailor made solutions are delivered. We take on the business burden, ease the decision-making process and streamline the information flow, leaving our clients free to focus on their core business until their vision comes to fruition.
From private investors and governments, through to blue-chip corporations, our client list is extremely diverse, yet our approach is always highly focused. Whether we undertake a concept-to-completion, multi-million dollar turnkey project, or are tasked to develop and design a twenty table restaurant, our team’s approach is always the same; personal and professional. We assume nothing and question everything. This method continues to provide an excellent return on investment for an ever growing portfolio of owners and investors.